In this guide:

• Processing an order
• Shipping an order
• Manually editing/deleting an order

Processing an order [ top ]

• Navigate: Store administration > Orders
• The icon with the box and the green arrow is the Package order # products button. Click it to process
• Select Create packages. Make each package as you put the products into boxes. Make sure your boxes correspond exactly with the records online. Select all products to go in one box and choose Create one package
• After creating all of your packages, View the order. At the bottom, fill out the "Add order comment" field with what products you packaged (optional). Choose "Processing," "Send e-mail notification on update," and click Update. This lets the customer know you are processing the order.

Shipping an order [ top ]

• Navigate: Store administration > Orders
• The icon with the box in front of the window is the Ship order # packages. Click it to ship
• Select Make a new shipment. Make shipments as you pay to ship each package that you've created previously. Make sure you are shipping each package to match what you've done online. Select all of the packages you want to ship, and then Ship packages
• After saving the shipment, View the order. At the bottom, fill out the "Add order comment" field with the tracking service and number for each package. Choose "Completed," "Send e-mail notification on update," and click Update. This lets the customer know that you have shipped the order and closes it.

Manually editing/deleting an order [ top ]

• Note: avoid doing this under almost all circumstances. This is included only as a safety precaution for a worst case scenario
• Navigate: Store administration > Orders
• The box with a pencil is the Edit order # button. The box with a red X is the Delete order # button.
• Under the edit menu, you can change every aspect of an order
• All changes (including deleting orders) cannot be undone, except manually!! Use with caution.